FAQ
Things you may want to know
What is Lumora?
A light-up display case for figures and collectibles. Light shines inward from the four corner posts onto your pieces, a soft light falls from the top, and a line of light at the base lifts the case off the table. It can also move with the music, and the app switches looks in a tap.
How big a piece will fit?
The inside is about 24 × 24 cm with roughly 27 cm of clear height (design values; final measurements at launch). A 1/100 Gunpla kit, a row of blind boxes, or a figure around 20 cm tall all fit comfortably.
Is the light safe for my pieces?
The light contains no ultraviolet. Full brightness does make heat, so avoid running it at full for long inside a closed cabinet. It dims itself when it runs warm and switches off if it overheats. Going away? Start a countdown or set a daily off time.
When can I buy it?
Lumora is still being finished. Launch timing, pricing and how to pre-order will be announced on this site before launch.
Does it react to music?
Yes. A built-in mic listens to the room — a phone speaker, a sound system, the TV. Pick a Music effect and the light follows along. No pairing or cables; it can’t hear headphones.
How do I control it?
With the Lumora app for iOS and Android. It starts in a simple mode; turn on Advanced mode when you want finer control. The two buttons on the case work too: by default a single press turns the light on or off, and a double press toggles music mode.
Do I need an account?
Yes. The first time you add the case you sign up with an email, and your phone needs internet. After that you control it directly on your home Wi-Fi.
Does it work without Wi-Fi?
Once it’s set up, yes — control colors and effects over Bluetooth when you’re next to it. Your saved looks and scenes live on the case. Scheduled on/off and StarTrace need Wi-Fi with internet.
Can I control it when I’m away from home?
Not right now. Control and sharing happen on the Wi-Fi the case is connected to. Schedules and countdowns keep running on their own.
Can I control several at once?
Not yet — each case is controlled on its own. You can share each one with family.
Does it need to stay plugged in?
Day to day, keep it plugged in. The built-in battery lets you move it or take photos without a cable; on battery alone it switches off after a while with no use (you choose how long). Left plugged in, it holds the charge at 80% to spare the battery.
Giving it as a gift?
Choose “Unbind / transfer” in the app. The case is cleared back to factory state, and the new owner adds it as described in the guide.
Do you ship internationally?
We plan to sell internationally. Shipping regions will be announced at launch.
Is there a warranty?
Yes. Warranty terms will be published at launch.
Still have questions? Contact us →
Launch news
Lumora is still being finished
Launch timing, pricing and how to pre-order will be announced here before launch.
All FAQs →